Reference

Terms and Conditions That Govern Your Account

These terms set out exactly what you agree to when you open and use a slotsspin account — covering deposits via UPI, Paytm or PhonePe, how withdrawals are…

Account EligibilityDeposit & Withdrawal RulesAccount SecurityGoverning LawPolicy Updates
slotsspin Terms and Conditions That Govern Your Account
REACH OUR POLICY TEAM

How to Contact Us About These Terms

If you have a question about what these terms mean for your account, how a specific clause applies to a transaction you have made, or how…

Live Chat Support Our live chat channel connects you directly with a policy-aware support agent who can…
Email Enquiries Send a detailed question to our support address and we will respond within 24…
Help Desk Tickets For complex or multi-step policy queries — such as disputing a transaction outcome or…
HOW WE HANDLE YOUR ACCOUNT

Data Handling, Security and Account Retention

Your account data and transaction records are managed under strict internal protocols. We outline here how we collect, store and act on your information, and what rights you hold over that data…

Data We Collect

We collect the information you provide at registration — name, contact details, preferred payment method (UPI, Paytm, PhonePe) — and transaction records generated by your account activity. No data beyond what is necessary for account operation is retained.

Cookie Policy

Our platform uses session and analytics cookies to keep your account active across pages and to understand how features are used. You may adjust cookie preferences in your browser, though disabling certain cookies may limit account functionality.

Account Security Measures

Every account is protected by encrypted login credentials and two-step verification is available on request. We flag unusual login attempts automatically and may temporarily lock an account pending identity confirmation if suspicious activity is detected.

Record Retention Period

Transaction logs and account records are kept for the period required by applicable law and our internal compliance procedures. After that retention window closes, records are securely deleted from our systems unless a dispute remains open.

Your Right to Request Changes

You may request a correction to inaccurate account data or ask us to delete your records where no legal or contractual obligation prevents it. Submit such requests via the help desk ticket system so we can verify your identity before acting.

Who to Contact for Policy Matters

For anything relating to how your data is handled under these terms — access requests, deletion requests, or formal complaints about how a clause has been applied — contact our dedicated policy team through the help desk channel.

Common Questions About Our Terms and Conditions

These are the questions we receive most often about how our terms apply to real account situations. If your question is not covered here, raise it through the live chat or help desk channels and a member of our team will respond with a written answer.

Access to slotsspin and the scope of these terms depend on whether your use is permitted under local law in your specific state or region of India. It is your responsibility to confirm that your use complies with the laws applicable to you before opening an account.

Yes. We may update these terms at any time, and we will post the revised version with the date of change. Continued use of your account after a change has been published means you accept the updated terms. If you disagree, you should close your account.

If your account is suspended for a breach of these terms, we will follow our internal verification and dispute process before making any decision on outstanding balances. Deposits made via UPI, Paytm or PhonePe are subject to the transaction rules set out in the policy.

Submit a data access request through our help desk ticket system. We will verify your identity and provide the records we hold on your account within the timeframe required by applicable law, usually within 30 days of a verified request.

You can request account closure and data deletion through the help desk. We will action the request unless we are legally required to retain certain records — for example, transaction logs that must be held for a statutory minimum period under applicable law.

You must provide accurate registration details, keep your login credentials secure, use your account only in jurisdictions where local law permits it, and not attempt to circumvent any technical or policy restrictions we have put in place. Breaches may result in account suspension.

Raise a help desk ticket with as much detail as possible — the clause you are disputing, the transaction reference, and the outcome you believe is correct. Our policy team will review the submission and provide a written response, typically within 5 working days.