Reference

Your Rights and Our Commitments

At slotsspin, the legal framework behind your account covers how we handle your data, what governs access to our platform, and how we resolve disputes — all subject…

Jurisdiction-Dependent AccessData Privacy CommitmentAccount Security StandardsTransparent Dispute Process
slotsspin Your Rights and Our Commitments
LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If you have a question about how our legal terms apply to your account, or if you need to request a change to your personal data…

Email Support Send your legal query, data-access request, or account dispute to our dedicated support address.
Live Chat Our chat support is available from 9 AM to midnight IST.
Help Centre Our help centre holds a dedicated section covering terms, data rights, and account access…
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

slotsspin applies security and data-handling practices designed to keep your account safe and your personal data used only for the purposes you agreed to.

Data Collection Scope

We collect only the data needed to verify your identity, process payments via UPI, Paytm or PhonePe, and maintain your account. No data is sold to third parties. Collection stops when your account is closed and the statutory retention period ends.

Cookie Policy

Cookies on slotsspin fall into three categories: essential session cookies, performance cookies that help us fix page errors, and optional preference cookies. You can manage non-essential cookies from the settings panel in your account dashboard at any time.

Account Security

Every account uses encrypted password storage, and we require re-authentication for withdrawal requests. If we detect an unusual login location or device, we send an alert to your registered mobile number before access proceeds.

Data Retention Period

We retain account data for the period required by applicable law following account closure. After that window closes, personal data is deleted from active systems. Anonymised transaction logs may be retained longer for fraud-prevention purposes.

Right to Access Your Data

You may request a copy of the personal data we hold against your account at any time by contacting support via email. We provide this in a portable format within 30 days of a verified request, consistent with applicable data protection law.

Requesting Corrections

If personal details on your account — name, address, linked mobile number — are incorrect, contact us via email or live chat with supporting documents. Verified corrections are processed within 10 business days and confirmed back to your registered email.

What You Need to Know About Our Terms

These questions cover the areas we hear about most when it comes to account terms, data rights, and legal access. If something here does not address your situation, reach out through one of the contact paths listed above.

Access depends on the laws in your location. Where local law permits online gaming activity, you may create and use an account. It is your responsibility to confirm that access is lawful in your specific region before registering.

We collect your name, contact details, date of birth, and payment information — including details linked to UPI, Paytm, or PhonePe — strictly to operate your account, verify identity, and process transactions.

We retain your data for the period required by applicable law after account closure. Once that period expires, active personal records are deleted. Anonymised records tied to fraud prevention may remain longer in line with legal obligations.

Yes. Email our support team with a verified request from your registered address. We will provide a portable copy of your personal data within 30 days, consistent with your rights under applicable data protection law.

Contact support by email or live chat with supporting documents showing the correct details. After we verify the documents, corrections are applied within 10 business days and a confirmation is sent to your registered email address.

Disputes are handled through our formal resolution process outlined in the full terms of service. Submit your dispute via email with your account ID and transaction reference. Our team reviews and responds within five business days.

We may update terms when required by law or operational changes. We post the updated version on this page and send a notification to your registered contact. Continued use of your account after the notice period counts as acceptance.